We understand these are difficult times. We care about you, your family and friends, and all of our extraordinary associates who are working tirelessly on your behalf. Every one of you are at the heart of everything we do.
Appointments: We are so happy to be SAFELY welcoming our brides back to store. Please visit our Appointments page to book your appointment. Our team will call you ahead of your appointment to confirm your attendance and up-date you on our latest safety measures.
Collections: Collections or Courtesy Appointments are available in our UK stores. We can also assist with shipping to a UK address of your choice. Please call us or email email@example.com com to arrange your collection – these must be booked in advance and can only be done Mon – Fri.
We remain committed to you. In addition, our promises to you are unchanged:
• Our guarantee provides you comfort because you know your dress will arrive on time for your event.
• We offer the largest assortment of bridal gowns, bridesmaid dresses, and occasion dresses – and we’re here to serve you.
• We have over 300,000 dresses in stock and ready to ship.
• All of our factories, distribution centers, and fulfilment centers are open and running.
For any urgent enquiries, please call your local DB store or contact us at firstname.lastname@example.org and we will endeavour to get back to you at the earliest opportunity.
This situation is complex and ever-changing, and we appreciate your patience and understanding as we navigate this together. I thank you for giving us the honour and privilege to be there for you and for trusting us with your bridal shopping experience.
Stay healthy. Stay happy. Stay in love.
Elio Auletta, Managing Director - UK