We understand these are difficult times. We care about you, your family and friends, and all of our extraordinary associates who are working tirelessly on your behalf. Every one of you are at the heart of everything we do.
We also understand how important your wedding day is for you – and we’re doing everything in our power to serve you. We are doing our part in understanding the ever-changing guidance around COVID-19 and adopting the recommendations of the UK Government.
Effective from 25th March and until further notice:
Postponing Appointments: After careful and cautious consideration, we have made some changes in support of the effort to curtail the growth of the virus and create a safer environment following the recommendation from the UK Government for social distancing. Our store will contact you once we re-open to reschedule in your appointment. If you have not yet booked an appointment, we welcome you to schedule a future appointment at davidsbridal.co.uk
Store Closed for Pickups: Once we re-open we will be able to schedule in your collection appointment or ship your order to your home address.
Alterations: Our alterations teams will be closed over this time period, adhering to the social distancing and safety precautions outlined by the UK Government. Collections can be arranged directly via the store based upon the guidance and recommendations provided once we re-open.
We remain committed to you. Currently, we are planning to resume all the extraordinary services you love as soon as possible. In addition, our promises to you are unchanged:
• We offer the largest assortment of bridal gowns, bridesmaid dresses, and occasion dresses – and we’re here to serve you.
• We have over 300,000 dresses in stock and ready to ship.
• All of our factories, distribution centers, and fulfillment centers are open and running.
For any urgent enquiries, please contact us at email@example.com and we will endeavour to get back to you at the earliest opportunity.
This situation is complex and ever-changing, and we appreciate your patience and understanding as we navigate this together. I thank you for giving us the honour and privilege to be there for you and for trusting us with your bridal shopping experience.
Stay healthy. Stay happy. Stay in love.
Elio Auletta, Managing Director - UK